Privacy Policy

Lemmark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us about our Tesla Module wellness capsule.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products, when you participate in activities on our website, or otherwise contact us.

The personal information we collect may include:

• Contact Data: Name, email address, phone number, facility name, and country
• Business Information: Facility type, size, and existing wellness offerings
• Communication Data: Information you provide when contacting us via email or forms

2. Local Storage

Our website uses browser local storage to remember your language preference. This is stored only on your device and is not shared with us or any third party. No cookies are used on this website.

• Language Preference: We store your selected language (e.g., EN, SR, DE) in your browser's local storage to provide a consistent experience across your visit
• No Tracking: We do not use any analytics cookies, tracking pixels, or third-party tracking tools
• No Personal Data in Storage: Local storage contains only your language selection and no personally identifiable information

You can clear your local storage at any time through your browser settings. This will reset your language preference to the default.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about Tesla Module products
• Schedule demonstrations and consultations
• Send you technical updates, business insights, and relevant wellness industry information (you may opt out at any time)
• Improve our website and customer service
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA), we process your personal information based on:

• Consent: When you voluntarily provide information via our contact forms
• Contractual Necessity: To provide information about our products you've requested
• Legitimate Interests: To improve our services and communicate with potential clients

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business inquiries are typically retained for 24 months to maintain relationship continuity.

6. Data Sharing and Transfers

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• EU Representatives: Authorized partners in Budapest, Hungary who assist with Central European inquiries
• Service Providers: Third-party vendors who help operate our website and communications (under strict confidentiality agreements)
• Legal Obligations: When required by law or to protect our rights

Your information may be transferred to and processed in Serbia. We ensure appropriate safeguards are in place for such transfers.

7. Your Rights (GDPR)

If you are located in the EEA, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. No Cookies

Our website does not use cookies. We do not employ any analytics cookies, advertising cookies, or social media cookies. The only browser storage used is local storage for your language preference, which remains on your device and is not accessible to us or any third party.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

10. Children's Privacy

Our services are directed to business professionals and wellness center owners. We do not knowingly collect information from individuals under 16 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last updated" date indicates when changes were made. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Lemmark
Belgrade, Serbia
Email: [email protected]
EU Representative: Budapest, Hungary